If you are unsure whether our products meet your needs, or you can’t decide which product is best for you, take advantage of the MAXXUS offer of a 30-day money-back guarantee period on ALL of our products.
This guarantee simply means that if any product purchased from MAXXUS does not meet your needs or expectations, we invite you to return it in a resalable condition within 30 days for a full refund.
Please be sure that you are familiar with our returns policy (outlined below) before sending anything back to us, in order to receive a full refund.
If you would like to return your purchase for any reason, criteria for returns are outlined below.
If returned goods do not meet these criteria, they will be returned to the customer and any outstanding charges, including return shipping costs, will be requested.
If you would like to make an exchange, please email info@maxxus.com.au You will then be directed on the best way to return your product / s and arrange your exchange.
Once your order is placed through www.maxxus.com.au, you may still be able to change it. Please contact info@maxxus.com.au ASAP so we can make every effort to help amend your order. There are no guarantees.
All our products carry a standard 2 year warranty for manufacturing defects.
The warranty does not cover abuse or misuse.
All of our equipment is built for indoor use only and your Warranty is void if you set up your equipment outside.
If you are getting your product delivered, please check the consignment has all the necessary boxes and that they are all there prior to signing. If the cartons are damaged please note this when signing and give us a call straight away. Make sure you take some photos and email them to us.
When you are unboxing the item and assembling, please let us know within 30 days of receipt if there are parts missing.
Maxxus Sports Australia Pty Ltd
ABN: 74 633 802 418
Australian Head Office and Showrooms
Unit 2 / 102 Old Pittwater Rd
Brookvale, NSW 2100
Sydney, Australia
P: 1300 661 060
E: info@maxxus.com.au
*Valid for orders over $250 and cannot be used with any other offer.
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